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How Can I participate in the Gainsight Beta Program?

How Can I participate in the Gainsight Beta Program?
anirbandutta
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If, getting your hands on tech before anyone else has, excites you, then this program is for you.

Together we can co-create the future of Gainsight’s exciting offerings.

Featured @aschreiner for his awesome engagement 🎉 

Are you a Gainsight customer?

Please note this program is only for a Gainsight Customer using our CS or PX products.

Complete your Community profile, always helps us in identifying you better.

 

Becoming a Gainsight Beta Buddy

  1. You need a Gainsight Gamechangers Community account with your official email address. Create one here if you don't have.
  2. Leave a comment on this post and let us know the product Feature area you’d be interested in testing.

You become a ‘Gainsight Beta Buddy’, when you are presented the opportunity, participate in and give us feedback on our pre-release software in one of the feature Betas you are nominated for.

Note: This is only a self-nomination step to let us know your interest. The actual selection process is a bit more intricate and you’ll receive an invite directly from the organizers of the Beta when we roll out one. A PM or a CSM will reach out to you when a Beta for your area of interest is scheduled.

Btw, you can always engage in other ways:

  • Search the community for Documentation, Discussions and Ideas
  • If you have an existing Product Question, submit here
  • If you’d like to submit a new Feature request, submit here

 

It's an opportunity for engagement

37 replies

anirbandutta
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Hello! I am interested in the JO and Email Templates beta. 

@Cornelia, @johnheintschel making a connect here for Carol.

It's an opportunity for engagement
ckeyes_bmc
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Hello! I am interested in the JO and Email Templates beta. 

Carol Keyes
alizee
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Hi @alizee, do check with your CSM so that you are nominated for the Beta Programs and we will be glad to include you in the beta program! 

 

Beta Programs are open for all nominated customers, hence @JamesAllen once we open out the nominations, please nominate @alizee and we will take it forward!

My eagerness has been eagerly expressed to @JamesAllen 😃

If you don’t want to make mistakes, don’t do anything. If you want to learn, ask questions and make mistakes, except in construction because they’re the most expensive part of building.
Cornelia
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Hi @alizee, do check with your CSM so that you are nominated for the Beta Programs and we will be glad to include you in the beta program! 

 

Beta Programs are open for all nominated customers, hence @JamesAllen once we open out the nominations, please nominate @alizee and we will take it forward!

alizee
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Hi all,

I absolutely want to be in the beta for this:

  • JO Advanced Programs Reimagined (CS)
  • AI Generated Customer Survey (CS)

Please, please please, pretty please @dstokowski and @JamesAllen. With the right improvements improved advanced programs (and what I read is reimagined so it’s not just about improvements), this component could be a game killers, so please please please! 

Thank you.

If you don’t want to make mistakes, don’t do anything. If you want to learn, ask questions and make mistakes, except in construction because they’re the most expensive part of building.
anirbandutta
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Would be great to see what’s up and coming! 

 

Otherwise some areas of interest:

  • C360 / Customer Journey
  • Rules Engine
  • Connectors

@rakesh, @Shilpa Gumnur … anything on the horizon? 

It's an opportunity for engagement
simonechen
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Would be great to see what’s up and coming! 

 

Otherwise some areas of interest:

  • C360 / Customer Journey
  • Rules Engine
  • Connectors
anirbandutta
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I’m interested in being a beta tester for any Gainsight PX features.

@skalle will be happy to know :) 

It's an opportunity for engagement
brian.atkins
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I’m interested in being a beta tester for any Gainsight PX features.

anirbandutta
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Thanks @jparker. 

@nemoori87, and @Cornelia   

It's an opportunity for engagement
jparker
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Hi team. I’m also interested in joining the beta program and would be happy to be involved with any of the main areas of functionality that we’re already using in our instance. Perhaps you can share the current opportunities and I can let you know where I might be able to add the most value.

 

Thanks!

A
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@arunabhat  This enhancement is critical for us and I have to imagine for others. It skews our reporting since when Gainsight Assist is used, the only timeline item that is logged is the Activity Type so we have no data on the stage or lifecycle activity it should be tied to without taking an extra step of going into the timeline activity and updating it.  It also doesn’t capture the external recipients. So there is a lot of data, some KPI based for us, that is missing in the add-in usage. I can’t emphasize enough how critical this feature change is for us.  Thanks for keeping us in the loop and letting us test it if possible.  But please don’t take it off the release map!!!!

arunabhat
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@amandatelford @T2Echo It’s great to hear that you are interested in outlook add-in Timeline experience. We are in the middle of a technical analysis on the feasibility of this enhancement. I will keep you posted if and when we plan for a release. If not a beta, I might push this to you and our power users or anyone else interested for A/B testing. Stay tuned!

bradybluhm
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Acquia (@heather_hansen) is interested in participating in the upcoming Email Templates beta in Q4.
@arunabhat @samarth @PavanCh 

  

anirbandutta
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Awesome, thank you @alizee. cc @rakesh, @PavanCh on your radar.  

It's an opportunity for engagement
alizee
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Hi there, I would love to join, whenever this is available, the beta for the revamped “rules engine/data designer/JO query builder”. @JamesAllen 

If you don’t want to make mistakes, don’t do anything. If you want to learn, ask questions and make mistakes, except in construction because they’re the most expensive part of building.
rahul_prayakarao
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@bmayden thank you showing your interest in Success Snapshots beta. But the nominations have been closed and the beta has already begun. I am really sorry about this.

anirbandutta
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@rahul_prayakarao pl check

It's an opportunity for engagement
bmayden
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People maps too!!!!! 

bmayden
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I’m definitely interested in trying out the Success Snapshot beta

 

anirbandutta
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@ssamarth you have enthusiasm around your area. :)

It's an opportunity for engagement
T2Echo
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Hello 🖐🏻  I am interested in trying the Outlook Assist beta that allows for more of the timeline fields to be filled out.  As well as the new C360 Experience.  Let me know if there are any qualifying requirements to join these.


Eric 

Shilpa Gumnur
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Hey @sagan_sherlin People Maps? did I read it right😀? I’m the Product Manager of the same, expect an email soon from me, would love to hear your and other users’ feedback on the same, also I have interesting enhancements planned for the same, I would love to hear your thoughts on those as well. 

sagan_sherlin
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😄 Thank you!!

anirbandutta
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Hey @anirbandutta!

Our Company is HEAVY in JO - so anything around JO, we’re always going to jump for!  But with as much as our Company uses Gainsight and features, we can help with almost every aspect.  From the Standard Gainsight Product, to People Maps, Relationship, and Renewal Center - we’re down for it!

That’s so exciting to hear. Looping in @Shilpa Gumnur, @gopal_rao_kallepu, @Swaraj and @PavanCh to share any interesting opportunities to collab on.  

Thanks for nominating yourself on this Beta program @sagan_sherlin and Ohh… Congrats on Speaking at Pulse! :)

It's an opportunity for engagement

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