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898 Posts

US Admin Office Hours (Thursday session) - 10/22/20 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Thursday Admin Office Hours session on Thursday, October 22, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick a...

Events & Office Hours

Do More With Less: How to Configure Gainsight for Digital-First Engagements and Pooled CSMs

Please register hereTuesday, October 27, 2020 11:00 AM - 12:00 PM PDTJoin us to learn configuration that can help your CS team scale, in this webinar for Gainsight admins. In part one of our webinar mini-series [Recording Here], presenters from Okta and Glint described their programs that drive adop...

Events & Office Hours

Gainsight implemented 42 Customer requests in the October release(V6.18 Release)

This is a huge consideration on Community history, we like to thank everyone for posting your thoughts on Community. @All - We really appreciate all of the product inputs that our customers take the time to share with us on the Community. Your feedback helps us build better products and services, an...

Product News & Updates

Virtual Customer Advisory Opportunity - Journey Orchestrator

Hi Community! We want your feedback via a live advisory session with our Product Management team What is the Virtual Customer Advisory (VCA) about?We want to build Journey Orchestrator solutions and integrations for all post-sales customer journeys and use-cases. For example:Solution for Renewals -...

Product News & Updates

Virtual Customer Advisory Opportunity - Surveys

Hi Community! We want your feedback via a live advisory session with our Product Management team What is the Virtual Customer Advisory (VCA) about?Gainsight Surveys gives the ability to create Generic, NPS or CSAT surveys and also import NPS and CSAT responses from other tools in a scheduled manner....

Product News & Updates

SPECIAL TOPIC Tuesday 10/20/2020 Admin Office Hours: ADOPTION EXPLORER! Please Register first via link on this post for 1pm PT / 2pm MT / 3pm CT / 4pm ET Session.

Hello everyone! Tuesday’s Admin Office Hours session will be devoted to spotlighting Adoption Explorer, including the recently released features in 6.18. The first 15-20 minutes will involve a discussion + demo, and then we will reserve time for Adoption Explorer-specific questions afterward. We wil...

Events & Office Hours

Webinar Recording: Do More With Less: Successful Tactics for Digital-First Engagements and Pooled CSMs

Missed our webinar last week on “Do More With Less: Successful Tactics for Digital-First Engagements and Pooled CSMs”? You’re in luck, you can find the full recording here: This is part 1 of a 2 part webinar series. In this webinar you’ll learn:- Types of content and uses for Journey Orchestrator t...

Events & Office Hours

Article Gainsight's October Release is HERE!

6.18 NXT RELEASE The v6.18 release is live in NXT orgs in the EU as of October 6, and for US customers on October 10. This release includes: Timeline and Cockpit have been upgraded to the Horizon Experience. The Horizon Experience is Gainsight’s simple, intuitive, beautiful product experience - inte...

Product News & Updates

EMEA Admin Office Hours - 22/10/20

This thread is for the Admin Office Hours session for Thursday Oct 22nd,2020. Submit your questions to this thread and we'll address them during our session at 1p-3p GMT+1There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go i...

Events & Office Hours

Community Quarterly Contest Announcement for Customers (July 1st - September 30th)

Hi All, We're launching a quarterly contest starting now (running through Sep 31) to award members who participate the most on the Community. You can win rewards several different ways: Be the most helpful Community member: offer suggestions and solutions to questions and problems from fellow Co...

Product News & Updates

US Admin Office Hours (Thursday session) - 10/15/20 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Thursday Admin Office Hours session on Thursday, October 15, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick a...

Events & Office Hours

Starting a Revenue Ops Organization

Hey everyone, We are currently exploring the possibility of merging our Marketing, Sales, and CS Ops teams to create a Revenue Ops Organization in our company. Together with the Head of Sales Ops I’m working on a proposal which we will put in front of the Leadership team in November, where we aim to...

Networking

Article Gainsight Roadmap Webinar for Customers - Oct 29

OCTOBER 29, 2020 | 10:00 - 11:30 AM PT (1:00 PM ET)You're invited to our bi-annual Gainsight Product Roadmap Webinar on Thursday, October 29th from 10:00 AM - 11:30 AM PT!Learn about our Product Roadmap for the Gainsight Customer Cloud from our Senior Vice President of Product, Maksim Ovsyannikov, a...

Product News & Updates

US Admin Office Hours (Tuesday session) - 10/13/20 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, October 13, 2020 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answe...

Events & Office Hours

EMEA Admin Office Hours - 15/10/20

This thread is for the Admin Office Hours session for Thursday Oct 15th,2020. Submit your questions to this thread and we'll address them during our session at 1p-3p GMT+1There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go i...

Events & Office Hours

Hiring a Gainsight Admin: Fully Virtual Position

HashiCorp is currently doing a Gainsight NXT Implementation and looking to hire a Gainsight Admin. Click HERE for more detail and to apply!

Networking

US Admin Office Hours (Thursday session) - 10/08/20 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for our today’s Thursday Admin Office Hours session on Thursday, October 8, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session.There is no need to regist...

Events & Office Hours

US Admin Office Hours (Tuesday session) - 10/6/20 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, October 6, 2020 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer...

Events & Office Hours

EMEA Admin Office Hours - 08/10/20

This thread is for the Admin Office Hours session for Thursday Oct 8th,2020. Submit your questions to this thread and we'll address them during our session at 1p-3p GMT+1There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in...

Events & Office Hours

US Admin Office Hours (Thursday session) - 10/01/20 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for today’s Thursday Admin Office Hours session, Thursday, October 1, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer av...

Events & Office Hours

EMEA Admin Office Hours - 01/10/20

This thread is for the Admin Office Hours session for Thursday Oct 1st,2020. Submit your questions to this thread and we'll address them during our session at 1p-3p GMT+1There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in...

Events & Office Hours

US Admin Office Hours (Tuesday session) - 9/29/20 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, September 29, 2020 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick ans...

Events & Office Hours

US Admin Office Hours (Tuesday session) - 9/22/20 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, September 22, 2020 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick ans...

Events & Office Hours

Article New Here? Let's Get Started!

Hello Gamechangers! For new visitors to the community, you might be wondering where should I get started? This article is for you! We want to help you connect with your peers and quickly find the resources that are most relevant for you. Join other Gainsight customers, like Splunk, Box, IBM, Visier...

Community & Contest Guidelines

Beta Testing Opportunity - Cockpit Calendar Integration

Hi Community! We have an exciting new feature that we are getting close to release and want to do some beta testing with some engaged end users. Cockpit Calendar Integration What does the feature do: It allows CSM’s to add CTA’s to their calendar as events!! Why would they want that: CSM’s...

Product News & Updates

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898 Posts

US Admin Office Hours (Thursday session) - 10/22/20 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Do More With Less: How to Configure Gainsight for Digital-First Engagements and Pooled CSMs

Gainsight implemented 42 Customer requests in the October release(V6.18 Release)

Virtual Customer Advisory Opportunity - Journey Orchestrator

Virtual Customer Advisory Opportunity - Surveys

SPECIAL TOPIC Tuesday 10/20/2020 Admin Office Hours: ADOPTION EXPLORER! Please Register first via link on this post for 1pm PT / 2pm MT / 3pm CT / 4pm ET Session.

Webinar Recording: Do More With Less: Successful Tactics for Digital-First Engagements and Pooled CSMs

Article Gainsight's October Release is HERE!

EMEA Admin Office Hours - 22/10/20

Community Quarterly Contest Announcement for Customers (July 1st - September 30th)

US Admin Office Hours (Thursday session) - 10/15/20 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Starting a Revenue Ops Organization

Article Gainsight Roadmap Webinar for Customers - Oct 29

US Admin Office Hours (Tuesday session) - 10/13/20 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

EMEA Admin Office Hours - 15/10/20

Hiring a Gainsight Admin: Fully Virtual Position

US Admin Office Hours (Thursday session) - 10/08/20 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

US Admin Office Hours (Tuesday session) - 10/6/20 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

EMEA Admin Office Hours - 08/10/20

US Admin Office Hours (Thursday session) - 10/01/20 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

EMEA Admin Office Hours - 01/10/20

US Admin Office Hours (Tuesday session) - 9/29/20 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

US Admin Office Hours (Tuesday session) - 9/22/20 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Article New Here? Let's Get Started!

Beta Testing Opportunity - Cockpit Calendar Integration

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Article Gainsight's October Release is HERE!

Article Gainsight Roadmap Webinar for Customers - Oct 29

Article New Here? Let's Get Started!

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