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spencer_engel Gainsight Employee: Golden Ruler

US Admin Office Hours (Tuesday session) - 4/7/20 1 p.m. PST - Special Announcement

Hi everyone -   This Tuesday, we are continuing our 1:Many series of topic-specific Admin Office hours. The topic for our regularly scheduled Tuesday at 1 p.m. PT Office Hours on 4/7 will be Tips on How to Use Gainsight Analyzer.   I will spend the first 15-20 minutes going through a demo of this po...

Events & Office Hours
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3 hours ago
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baji_bathula Gainsight Employee: Veteran Rookie

EMEA Admin Office Hours - 09/04/20

This thread is for the Admin Office Hours session for Thursday April 9th,2020. Submit your questions to this thread and we'll address them during our session at 1p-3p GMT +1 There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will g...

Events & Office Hours
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23 hours ago
lila_meyer Gainsight Community Manager

NXT v6.13 is Live, Plus Upcoming Events!

NXT v6.13 is Live, Plus Upcoming Events!

Gainsight CS v6.13 Gainsight NXT v6.13 release is live today! You can read more about it in our release notes and watch this 5-min. video to see what’s new! The 6.13 SFDC edition will be available in your Sandbox orgs on March 31, and production orgs on April 14.   New Events Calendar Check out our...

Product News & Updates
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3 days ago
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sdrostgainsightcom Gainsight Employee: MVP

US Admin Office Hours (Thursday session) - 04/02/20 - 11 a.m. PT - Pre-session Thread

Hello everyone! This thread is for our weekly Thursday Admin Office Hours session, which will be held this coming Thursday, April 2, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET. Please submit your questions below as replies to this post in advance if you can, and we'll address them during the sessio...

Events & Office Hours
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4 days ago
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baji_bathula Gainsight Employee: Veteran Rookie

EMEA Admin Office Hours - 02/04/20

This thread is for the Admin Office Hours session for Thursday April 2nd,2020. Submit your questions to this thread and we'll address them during our session at 1p-3p GMT +1 There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will g...

Events & Office Hours
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4 days ago
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spencer_engel Gainsight Employee: Golden Ruler

US Admin Office Hours (Tuesday session) - 3/31/20 1 p.m. PST - Pre-session Thread

Hello everyone! This thread is for our Tuesday Admin Office Hours session, which will be held Tuesday, March 31, 2020. Submit your questions below as replies to this post, and we'll address them during our session at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please note we are using a new conference line. D...

Events & Office Hours
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6 days ago
lila_meyer Gainsight Community Manager

"Gainsight Recommended CTAs" Feature will be Retired in March

With the March Gainsight release, we will retire the "Gainsight Recommended CTAs" feature (more info on this feature). This feature was originally released in the Fall of 2017 and is not widely used, with most users opting instead to create custom filtered Cockpit views. We’re removing this feature...

Product News & Updates
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6 days ago
lila_meyer Gainsight Community Manager

Gainsight CS NXT v6.12.1 Patch Release Notes Available

Gainsight CS NXT v6.12.1 Patch Release Notes Available

NXT 6.12.1 Patch Release is Live NXT v6.12.1 patch release went live today. For the complete details, please refer to the patch release notes.  The patch release includes the following enhancements: Increase in Character Limit for Dropdown Category Name Increase in Low Volume Custom Objects and Fie...

Product News & Updates
139 5
7 days ago
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sdrostgainsightcom Gainsight Employee: MVP

US Admin Office Hours (Thursday session) - 03/26/20 - 11 a.m. PT - Pre-session Thread

Hello everyone! This thread is for our weekly Thursday Admin Office Hours session, which will be held this coming Thursday, March 26, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET. Please submit your questions below as replies to this post in advance if you can, and we'll address them during the sessi...

Events & Office Hours
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10 days ago
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Nand Shoshin

Looking for Gainsight Admin in Chicago OR SFO

My client based in San Francisco, CA/Chicago, IL has an excellent opportunity for a Gainsight solution architect/Administrator.  Please let me know if you're interested, and contact me on nkishore@lat36.com.  thanks!   #Gainsight #Gainsight_Admin #Gainsight_architect

Networking
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12 days ago
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dan_ahrens Gainsight Employee: ACE

Beta Testing Opportunity - Gmail plug-in for Chrome

Hi Community! We have an exciting new feature that we are getting close to release and want to do some beta testing with some engaged end users.  This is a Chrome Browser Gmail Plugin that makes it easier to use Email to Timeline as well as Email Assist templates right from within Gmail! We know th...

Product News & Updates
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13 days ago
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spencer_engel Gainsight Employee: Golden Ruler

US Admin Office Hours (Tuesday session) - 3/24/20 1 p.m. PST - Pre-session Thread (New Link in thread)

Hello everyone! This thread is for our Tuesday Admin Office Hours session, which will be held Tuesday, March 24, 2020. Submit your questions below as replies to this post, and we'll address them during our session at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please note we are using a new conference line. D...

Events & Office Hours
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13 days ago
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baji_bathula Gainsight Employee: Veteran Rookie

EMEA Admin Office Hours - 26/3/20

This thread is for the Admin Office Hours session for Thursday March 26th,2020. Submit your questions to this thread and we'll address them during our session at 1p-3p GMT There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go...

Events & Office Hours
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13 days ago
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rajyalakshmi_vele Gainsight Employee: Rookie

Beta Testing Opportunity - Cockpit Calendar Integration

Hi Community! We have an exciting new feature that we are getting close to release and want to do some beta testing with some engaged end users.     Cockpit Calendar Integration     What does the feature do: It allows CSM’s to add CTA’s to their calendar as events!!  Why would they want that: CSM’s...

Product News & Updates
452 29
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14 days ago
sai_ram Gainsight Community Manager

Your ideas are being implemented in our V6.12 Release!

We really appreciate all of the product inputs that our customers take time to share with us on the Community. Your feedback helps us build better products and services, and stay in tune with what customers want, need and expect. We want you to know that our product team listens and carefully consid...

Product News & Updates
198 0
14 days ago
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sdrostgainsightcom Gainsight Employee: MVP

US Admin Office Hours (Thursday session) - 03/19/20 - 11 a.m. PT - NEW MEETING LINK

Hello everyone! Apologies for the late post, but Admin Office Hours is still on for today - please note the new meeting link below for the session (compared to previous weeks). Per usual, the session will begin on Thursday, March 19, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET. Please submit your qu...

Events & Office Hours
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18 days ago
lila_meyer Gainsight Community Manager

CS v6.12 SFDC Edition is Live + Happy St. Patrick's Day!

CS v6.12 SFDC Edition is Live + Happy St. Patrick's Day!

The March v6.12 release of Gainsight CS for the Salesforce edition is live in production orgs that take automatic updates! Many of the enhancements in this release are focused on saving our Admins time! (+ scroll down for a special holiday message) Highlights from this release include:  Quick Acces...

Product News & Updates
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18 days ago
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mandy_major Gainsight Employee: Team Captain

FYI: Changes to Support Ticket Email Notifications

Hello from Gainsight Support! Due to a security change with our ticketing vendor, customers will now NOT see the ticket comment in the notification email when a new support ticket is created.  This change only affects the notification you receive when a ticket is newly created, and will not change t...

Product News & Updates
53 1
18 days ago
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spencer_engel Gainsight Employee: Golden Ruler

US Admin Office Hours (Tuesday session) - 3/17/20 1 p.m. PST - Special Announcement

Hi everyone -    We are introducing a new format for some of our Admin Office Hours sessions that will hopefully be more helpful from a 1:Many approach, and that is focusing on a specific topic. The topic for our regularly scheduled Tuesday at 1 p.m. Office Hours on 3/17 will be Calculated Fields in...

Events & Office Hours
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19 days ago
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sdrostgainsightcom Gainsight Employee: MVP

US Admin Office Hours (Thursday session) - 03/12/20 - 11 a.m. PT - Pre-session Thread

Hello everyone! This thread is for our weekly Thursday Admin Office Hours session, which will be held this coming Thursday, March 12, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET. Please submit your questions below as replies to this post in advance if you can, and we'll address them during the sessi...

Events & Office Hours
65 8
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21 days ago
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baji_bathula Gainsight Employee: Veteran Rookie

EMEA Admin Office Hours - 19/3/20

This thread is for the Admin Office Hours session for Thursday March 19th,2020. Submit your questions to this thread and we'll address them during our session at 1p-3p GMT There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go...

Events & Office Hours
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21 days ago
lila_meyer Gainsight Community Manager

Gainsight CS v6.12 for SFDC Edition is Live in Sandboxes

Gainsight CS v6.12 for SFDC Edition is Live in Sandboxes

The March v6.12 release of Gainsight CS for the Salesforce edition is live in Sandboxes. Many of the enhancements in this release are focused on saving our Admins time! Highlights from this release include: View detailed logs for the activities that admins perform while building and fetching data i...

Product News & Updates
162 4
24 days ago
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baji_bathula Gainsight Employee: Veteran Rookie

EMEA Admin Office Hours - 12/3/20

This thread is for the Admin Office Hours session for Thursday March 12th,2020. Submit your questions to this thread and we'll address them during our session at 1p-3p GMT There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go...

Events & Office Hours
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26 days ago
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spencer_engel Gainsight Employee: Golden Ruler

US Admin Office Hours (Tuesday session) - 3/10/20 1 p.m. PST - Pre-session Thread

Hello everyone! This thread is for our Tuesday Admin Office Hours session, which will be held Tuesday, March 10, 2020. Submit your questions below as replies to this post, and we'll address them during our session at 1pm PT / 2pm MT / 3pm CT / 4pm ET. There is no need to register for the sessions. I...

Events & Office Hours
89 14
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27 days ago
lila_meyer Gainsight Community Manager

Get involved with Community!

Get involved with Community!

Community is All of You In February alone, 830+ individuals voted, liked, commented, or started a new discussion in our community. (And an additional 3,600 visitors found helpful content on the Community!) Every one of you helps make the Community a valuable resource! We’re proud of the fact that ma...

Community & Contest Guidelines
96 0
28 days ago

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