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Spencer Engel's profile
EMEA Admin Office Hours - 24/1/19

EMEA Admin Office Hours for 17/1/19 are canceled due to Baji being on PTO. This thread is for the Admin Office Hours session for Thursday, 24 January

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1 week ago

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Today at 11:00 AM

Jeff Kirkpatrick's profile
Rules Engine: Extend expiration of Rule task processing files to at least 30 days

When I want to go back and look at the records pulled by a rule, if it's more than 7 days I get an error:  Unable to fetch the file as the link

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4 months ago

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Last reply by 

Today at 3:58 AM

Jeremy Curry's profile
Ability to edit BCC in Email Assist

My team is looking into using Email Assist but it doesn't look like the emails sent don't find their way onto the Timeline and there is no o

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Yesterday at 4:56 PM

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Today at 1:48 AM

Ky Powell's profile
Scorecard comments for NA scores

Is there a way to update scorecard comments for scores that are NA?

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Yesterday at 8:13 PM

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Yesterday at 11:47 PM

Joel Peasley's profile
Customer Success Plan Edit Functionality for External User

Success Plans are a great way to track where you are at on a project. My team feels that if the success plan were more interactive they could get bett

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7 months ago

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Last reply by 

Yesterday at 11:43 PM

Manmeet Dosanjh's profile
Connecting Timeline and Sentiment Score

Hi!Is there any way to connect Timeline and the Sentiment score? Either having the capability for CSM to update Sentiment directly from a Timeline log

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Yesterday at 11:29 PM

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Last reply by 

Yesterday at 11:42 PM

Meenal Shukla's profile
Need the ability to add Success Plan link in email and email assist

Right now, the sharing happens via Gainsight but most of the times, Success Plans will be shared across emails. A good use case would be my exec sendi

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Yesterday at 11:38 PM

Cameron Wright's profile
MDA field character limit - extend past 250 characters

Currently we have a limit on all MDA fields with a character limit of 250. I have a customer that would like to expand that past the limit for their u

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Yesterday at 11:31 PM

Angela Domenichelli's profile
Automatically enable Sally

As a Gainsight admin, I need seamless integration with Gainsight users and Sally Slack so I have an effective and efficient onboarding experience for

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7 months ago

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Last reply by 

Yesterday at 8:29 PM

Seth Wylie's profile
Track Sally Usage

I'm excited about the potential for Sally, but I'm not sure yet about who's going to be the most excited about it, or what exactly they'll use it for.

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2 years ago

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Last reply by 

Yesterday at 8:29 PM