EMEA Admin Office Hours for 17/1/19 are canceled due to Baji being on PTO. This thread is for the Admin Office Hours session for Thursday, 24 January

When I want to go back and look at the records pulled by a rule, if it's more than 7 days I get an error:  Unable to fetch the file as the link

My team is looking into using Email Assist but it doesn't look like the emails sent don't find their way onto the Timeline and there is no o

Is there a way to update scorecard comments for scores that are NA?

Success Plans are a great way to track where you are at on a project. My team feels that if the success plan were more interactive they could get bett

Hi!Is there any way to connect Timeline and the Sentiment score? Either having the capability for CSM to update Sentiment directly from a Timeline log

Right now, the sharing happens via Gainsight but most of the times, Success Plans will be shared across emails. A good use case would be my exec sendi

Currently we have a limit on all MDA fields with a character limit of 250. I have a customer that would like to expand that past the limit for their u

As a Gainsight admin, I need seamless integration with Gainsight users and Sally Slack so I have an effective and efficient onboarding experience for

I'm excited about the potential for Sally, but I'm not sure yet about who's going to be the most excited about it, or what exactly they'll use it for.