Gainsight in the Lightning Experience
As Salesforce moves more and more towards the Lightning Experience UI (away from Salesforce Classic), it’s helpful to understand a few navigatio
This year at Pulse we are dedicating an entire track to Admins! Our intent is to give you Gainsight product specific content that is useful for all of
Gainsight has lots of good news to share with the Community! Admin Certification Are you managing your Gainsight instance, creating rul
The January 5.22 Release will be live in production orgs that take automatic upgrades on January 22! You can see a preview of what's included in thi
This is a special Shout-Out to a few Community members who went above and beyond to help others by providing detailed solutions to problems, sharing f
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The use case that i came across was to be able to create a widget report on the scorecards fact object for an specific scorecard measure and add it to
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It would be awesome to bring a metrics section front and center to the success plan to high-level track how the plan is working to hitting metrics. We
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I have been cleaning up our CTA Reason Codes. I have moved everything FROM Global to the appropriate CTA Type categories, leaving only "Other&qu
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At some point in the future it might be nice to have the ability to create a custom view to include CTA's and Timeline in the same view. It would
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Our CSMs use Risk CTAs to track account and relationship level risks. We've implemented a process where our sales team checks an 'At Risk&#x
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This thread is for the Admin Office Hours session for Thursday Feb 21th, 2019. Submit your questions to this thread and we'll address them during
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Through Gainsight ticket 71673 we learned the Timeline draft limit is 2,000 which is about 7 drafts per user for the approximate number of licenses we
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Hi ,Being a new admin, I have a quick question about email to timeline functionality.So far, the email functionality seems to be working with gmail (u
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We want the ability to show numbers instead of percentages on the pie chart option of reporting.
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Hi there, I’m new to Gainsight and am looking for insight on Gainsight’s Merge and Fix It features. There are currently 79 accounts with multiple Cus
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Gainsight in the Lightning Experience
As Salesforce moves more and more towards the Lightning Experience UI (away from Salesforce Classic), it’s helpful to understand a few navigatio
Community Guidelines
Welcome to the Gainsight Customer Success Community! For a quick tour of the site, check out this 4-minute https://vimeo.com/296116113. Gainsight is a
How to Earn Community Points & Badges
Gainsight’s Community Team has been hard at work the last several months to make some exciting new improvements to the Community! One of the cha
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