-27d069e9-e06f-40aa-a-d8523498-d2ea-40ed-b471-5df65a4d6751-2142358069.png "Gainsight Community")
Greetings from Gainsight! Gainsight welcomes you to join the beta program for "Email to Timeline," one of our most awaited features. Be the first one to use this feature and help us make it even better! Email
Don’t miss this incredible opportunity to win one of FIVE vouchers for 50% off a ticket to US Pulse 2019 in San Francisco, California from May 20th - 23rd! We will be rewarding the most helpful members on the Community -- will you be one of the lucky five?! Pulse is the official Customer Succe
Gainsight's November release is live in Sandbox orgs now, and will be available in Production orgs which take automatic upgrades on Nov. 13. This release contains a variety of enhancements as described in our draft release notes. (Final published release notes will be available 11/13.) Highli
We’re excited to announce the Gainsight Community is moved to a new platform. All of your posts, comments, points, and profile information are migrated to the new platform. The only change you need to make is to re-set your password. You’ll still access the Community at https://community
All
Question
Problem
Idea
Praise
Announcements
Article
<Customer Request> Any idea on if we're going to support a multipicklist option?
posted
•
Last reply by
Our CSM's love how Timeline looks because it has the details of the activities clearly listed and easy to read in one view, since the viewing of activity history in Salesforce is very clunky. The only issue is that since it's not a 2 way sync, they only show timeline activities they've logged manual
posted
Hi All,We are considering shifting from a color-based scorecard to a numbered scale. I am trying to figure out if a measure can be directly linked to another field so the number on the measure equates whatever the field's value is. In our instance, we track usage as a percentage. Say if a customer h
posted
•
Last reply by
It would be helpful to have the ability to include field descriptions or tooltips for fields that you have created on Success Plans or CTA's. (Example Below.)
posted
Hi! I use a Chrome shortcut to search search engines or search bars that I frequent. Cameron mentioned that this isn't a current possibility so he thought I should mention it here. I pull the search URL and enter that, with wildcards, into my shortcut application but Gainsight/SFDC doesn't produce a
posted
•
Last reply by
I have a use case to treat nulls as zero on a calculated field in MDA. It's simply A-B=C and in 25% of cases B is null. In those cases I would like to end up with C=A but there doesn't seem to be an option to treat null as zero in MDA calculated fields. Is this feature on a roadmap by any chance?
posted
•
Last reply by
Hi team,I would love it if we could add data for number of times the report or a dashboard have been viewed over the last 30 days (or similar) on the Report Analyzer. Showing which ones don't currently live on a dashboard is a great first step but now I'm left wondering which ones the team actually
posted
Advanced Outreach AnalyzerCockpit AnalyzerSuccess Plan AnalyzerOtherYour response is hight valuable to us, Do checkout Gainsight analyzer to gain insights about your org and to get recommendations to improve it further
posted
•
Last reply by
I'm attempting to create a report that pulls in company data along with activity timeline data that would show the notes for the latest activity of type 'X'. In order to get the maximum activity date for that specific activity type, there has to be a 'by' clause but then that prevents one from bring
posted
•
Last reply by
Greetings from Gainsight! Gainsight welcomes you to join the beta program for "Email to Timeline," one of our most awaited features. Be the first one to use this feature and help us make it even better! Email
posted
•
Last reply by
Community Guidelines
Welcome to the Gainsight Customer Success Community! For a quick tour of the site, check out this 4-minute https://vimeo.com/296116113. Gainsight is a community of real people who are passionate about customer success. Our Community strives to be a place where members will: Discuss product questions
How to Earn Community Points & Badges
Gainsight’s Community Team has been hard at work the last several months to make some exciting new improvements to the Community! One of the changes you might notice is your new badge! As you progress through the various levels of participation, you will receive a new badge. Helping others on