We’re excited to announce the Gainsight Community is moved to a new platform. All of your posts, comments, points, and profile information are migrated to the new platform. The only change you need to make is to re-set your password. You’ll still access the Community at https://community

Hi All,We are considering shifting from a color-based scorecard to a numbered scale. I am trying to figure out if a measure can be directly linked to another field so the number on the measure equates whatever the field's value is. In our instance, we track usage as a percentage. Say if a customer h

I have an interesting conundrum that I wanted to put out to a wider group. We have a large customer base made up of mid to enterprise level customers that a large portion of which are running older versions of product that are losing their value slowly as the market shifts. To compound the issue,

Today the Reason, Priority and Status values that are available in the CTA dropdown fields are those that were defined specifically for the CTA Type, and those that were defined for the 'All' category of CTA Type.I would like the ability to tailor the values in my drop downs to exclude the values th

what is the best way to change a type on a CTA after it is created? We have some CSMs who created some with the wrong type and do  not want to lose their work but need it to reflect the right type for reporting purposes?

Does anyone have a workaround for this bug? I am trying to create a record on a custom object by using the Add button on the C360 related list. This is the error I am receiving. I assume the code is looking for a field called AccountId, but since it's a custom object, this field does not exist. Any

One thing I have seen a few times is user who want to add an exclusion list after a program starts. Or, be able to modify an exclusion list after a program starts. Since the only other way to remove participants after it has started is manually knocking them off, it would be nice to see a more robus

In Gainsight Timeline you can save word, ppt, excel, etc but not .twb or .twbx files. Adding this functionality would be very helpful for us.

Hello,Unless im mistaken I cannot rename the 'Gainsight' tab to 'Dashboards' or something equivalent? 'Gainsight' Seems an awkward and not suitable naming convention for a very particular tab which has a very particular function and explaining where to find Dashboards to new users is a bit awkward (

When creating a dataspace using the Milestone object, I see 3 date fields:Milestone Created DateDateCreated DateWhat is the difference between these three fields?