Latest Conversations

  • •••
Ability to group NPS responses on c360 by survey

With each NPS survey, the results begin to stack on the surveys tab on the c360. It would be great if the ability existed to toggle/select from a drop

 posted 

1 hour ago

 • 

Last reply by 

33 minutes ago

US Admin Office Hours - 6/18/19 - 9 a.m. PT

Hi everyone, this thread is for our new second weekly Admin Office Hours session, which will be held Tuesday, June 18, 2019. Submit your questions to

 posted 

Today at 1:58 PM

 • 

Last reply by 

1 hour ago

Admin Office Hours - 6/20/19

Hi everyone, this thread is for our Thursday Admin Office Hours session, which will be held Thursday, June 20, 2019. Submit your questions to this thr

 posted 

Today at 1:59 PM

 • 

Last reply by 

1 hour ago

Benefits and Admin Tips for Using Gainsight's Person Model

Hi everyone - I'm back with a new video that explains the benefits of using Gainsight's Person model, as well as some admin tips and tricks.

 posted 

4 weeks ago

 • 

Last reply by 

Today at 8:37 PM

Multiple Recipients Data Anomalies Notification

Currently you are only able to have on person received the data anomalies notifcation email. It would be beneficial to have more than one user receiv

 posted 

Today at 6:13 PM

 • 

Last reply by 

Today at 6:53 PM

Support Mass Edit Reports in Success Snapshots

Currently we do not support mass edit reports in success snapshots. We would like to see the ability to support these reports when running success sn

 posted 

10 months ago

 • 

Last reply by 

Today at 6:12 PM

Brand User
True NPS has arrived for Reporting!

While Gainsight has long offered true NPS in dedicated survey centric areas of the CS application, it wasn't available in reporting. Now you have the

 posted 

3 days ago

Timeline Activities logged in Slack are syncing to SFDC as assigned to OAuth User

In testing out Post to Timeline from Sally Slack, I was able to create a new Activity and can see the Activity in Slack and Gainsight Timeline as my S

 posted 

4 weeks ago

 • 

Last reply by 

Today at 5:46 PM

Task Functionality in Timeline Entry

Right now, if you click in the Task field within a Timeline Activity and then click in the body of the Timeline Notes and try to LOG the Timeline Acti

 posted 

3 months ago

 • 

Last reply by 

Today at 5:45 PM

Are there any other Gainsight Admin Certification prep materials aside from the training videos?

Hi all,I am prepping to take the Gainsight Admin exam. I was wondering if there are any other exam prep materials out there aside from the training vi

 posted 

1 week ago

 • 

Last reply by 

Today at 4:47 PM