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View attachments added through Email assist

Many of our playbooks include an email assist. CSMs add customer specific attachments when sending the email however these cannot be viewed in the Tim

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8 months ago

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Last reply by 

18 seconds ago

Create a Report that pulls in emails sent from Programs with the Account Managers

Hi there-I'm trying to figure out the best way to build a report. The report would be emails sent from a variety of programs we've built.

 posted 

1 month ago

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Last reply by 

6 minutes ago

Email to Timeline: Giving Users Access

Is there are way to give a long list of users access at once without having to add them one by one? I have about 100 people I need to add at some poi

 posted 

Today at 3:31 PM

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Last reply by 

1 hour ago

EMail to Timeline with Relationships

Good Morning-This week I'm working on rolling out EMail to Timeline and had an issue arise: We have two distinct products, with separate POCs, CS

 posted 

Today at 4:23 PM

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Last reply by 

1 hour ago

Text entry boxes bouncing around

Every text box within our instance of Gainsight has a gray background to it. When we click into the box to enter text that gray background begins to b

 posted 

2 years ago

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Last reply by 

Today at 4:25 PM

Ideas for tracking risk mitigation activities and results.

We've recently implemented a risk CTA process to better track customer risks. This is working great for analyzing what risks are currently open,

 posted 

Today at 4:02 PM

Allow Multiple Same Type Sources in Journey Orchestrator Programs

It's current possible to create a program that has multiple source types but not multiple sources of the SAME type. We are limited to only using

 posted 

Yesterday at 9:31 PM

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Last reply by 

Today at 3:58 PM

Brand User
Testing Programs/AOs - Program Design Testing

Hi,We are looking at introducing the ability for helping admins do a test run of a program. There have been several threads discussing on the same and

 posted 

7 months ago

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Last reply by 

Today at 3:50 PM

Enhancement - JO program to take more than 1 survey

Hi , There is idea of using more than 1 surveys in a single JO program .As of now , i will have to create 2 programs in order to roll out 2 surveys wh

 posted 

Today at 3:30 PM

change order of success plan type list?

I searched but could not find anything...think I know the answer is NO but thought I would check anyway. Is there a way to change the order of the Su

 posted 

Today at 3:28 PM