Latest Conversations

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Sai Ram Pulluri's profileBrand User
Adding field type, like multipicklist option, to the Timeline "+field" dropdown

<Customer Request> Any idea on if we're going to support a multipicklist option?

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10 months ago

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Last reply by 

Today at 2:41 AM

Theresa Lucius's profile
Pull all SFDC activity history into Timeline - Timeline 2 way sync with Salesforce activities

Our CSM's love how Timeline looks because it has the details of the activities clearly listed and easy to read in one view, since the viewing of activity history in Salesforce is very clunky. The only issue is that since it's not a 2 way sync, they only show timeline activities they've logged manual

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Today at 1:32 AM

Sarah Kiani's profile
Populate measure based on a field

Hi All,We are considering shifting from a color-based scorecard to a numbered scale. I am trying to figure out if a measure can be directly linked to another field so the number on the measure equates whatever the field's value is. In our instance, we track usage as a percentage. Say if a customer h

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4 days ago

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Last reply by 

Yesterday at 11:19 PM

Andrew Biehle's profile
Include a way to include field description or tooltip's on success plan fields. (Or all fields for CTA's)

It would be helpful to have the ability to include field descriptions or tooltips for fields that you have created on Success Plans or CTA's. (Example Below.)

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Yesterday at 10:17 PM

Quick Search Gainsight/SFDC - Productivity Hack

Hi! I use a Chrome shortcut to search search engines or search bars that I frequent. Cameron mentioned that this isn't a current possibility so he thought I should mention it here. I pull the search URL and enter that, with wildcards, into my shortcut application but Gainsight/SFDC doesn't produce a

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Yesterday at 9:10 PM

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Last reply by 

Yesterday at 9:12 PM

Dale Parent's profile
Handling nulls in MDA calculated fields

I have a use case to treat nulls as zero on a calculated field in MDA.  It's simply A-B=C and in 25% of cases B is null.  In those cases I would like to end up with C=A but there doesn't seem to be an option to treat null as zero in MDA calculated fields.  Is this feature on a roadmap by any chance?

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4 weeks ago

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Last reply by 

Yesterday at 8:19 PM

Jeremy Curry's profile
Number of Report/Dashboard Views

Hi team,I would love it if we could add data for number of times the report or a dashboard have been viewed over the last 30 days (or similar) on the Report Analyzer. Showing which ones don't currently live on a dashboard is a great first step but now I'm left wondering which ones the team actually

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Yesterday at 7:55 PM

Lakshmi Chaitanya's profileBrand User
What product would you like to be included in Gainsight Analyzer next?

Advanced Outreach AnalyzerCockpit AnalyzerSuccess Plan AnalyzerOtherYour response is hight valuable to us, Do checkout Gainsight analyzer to gain insights about your org and to get recommendations to improve it further

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2 days ago

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Last reply by 

Yesterday at 7:51 PM

Shane McCoy's profile
Pulling the latest timeline notes for a specific activity type

I'm attempting to create a report that pulls in company data along with activity timeline data that would show the notes for the latest activity of type 'X'. In order to get the maximum activity date for that specific activity type, there has to be a 'by' clause but then that prevents one from bring

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1 month ago

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Last reply by 

Yesterday at 7:28 PM

Gainsight Community's profileBrand User
Gainsight beta program for “Email to Timeline”

                        Greetings from Gainsight! Gainsight welcomes you to join the beta program for "Email to Timeline," one of our most awaited features. Be the first one to use this feature and help us make it even better!   Email

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5 days ago

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Last reply by 

Yesterday at 6:37 PM