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Embed pages on C360

  • 25 February 2020
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Hi Gainsight fam!

 

Here at Gong, we are in the midst of rolling out our Gainsight instance. Since our Customer Success team lives within our own tool, we are aiming to embed a page on C360 that gives the respective Gong instance of that customer. We have a similar set up in Salesforce and it creates a smooth navigation experience for CSMs going in between platforms they use often. We would also like to ideally replicate the process for our analytics tool, Sisense. 

 

I see the documentation on embedded pages is light for NXT. Are there other customers who have successfully integrated their Gong/Sisense views on C360? Would love to understand the process!

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Best answer by john_apple 25 February 2020, 23:59

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Hi @sarah.kiani - the documentation for SFDC has some information on how to embed external URLs into a section of C360, though not specifically Gong/Sisense:

https://support.gainsight.com/SFDC_Edition/360/Admin_Guides/Add_Embedded_Page_to_Relationship_360

https://support.gainsight.com/SFDC_Edition/360/Tutorials/How_to_Add_Box_as_a_C360_Section

 

 

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