Question

New JO builder template version analytics not updating

  • 19 April 2024
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  • Registered User
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Hi all, 

 

We are experiencing some issues with the program analytics when it comes to the new JO builder. 

 

Specifically when checking the stepwise report, we’ve noticed that when filtering for the email template version the data does not update and remains static. 

 

I.e. CTR, Open rates, Delivery rates. 

 

Whereas with the legacy version of the JO program analytics you can gather this information at the email template version. 

Has any else noticed this issue and know of any possible workarounds?

Our teams need this data to understand engagement across different versions/languages when it comes to email campaigns. 

 

Thanks a mill!

 

 


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