Question

Gainsight Analyzer: Hours of execution widget not working properly, zero value

  • 20 March 2019
  • 2 replies
  • 81 views

Userlevel 6
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When reviewing our rule execution & Audit section in Gainsight Analyzer, as an Admin I am quickly trying to provide an update on our processing time but the "meter" indicator is Zero while the report metrics are present. Is this something possibly introduced with the recent release? We can still use the value from the chart, but wanted to let you know that (for at least my instance) this is no longer working as expected.

I was hoping to post a screen shot of the "zero" green, yellow, red indicator but it seems I am not allowed to upload picture or they are being rejected.


2 replies

Userlevel 4
Hi Keith,

Thanks for notifying us, we will look into the issue and resolve it at the earliest.

Thanks & Regards,

Lakshmi

Userlevel 4
Hi Keith,

This has been resolved now

Thanks & Regards,

Lakshmi

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