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Tracking Email Replies

  • 21 July 2016
  • 5 replies
  • 87 views
melissa_ranney
Hello!



I'm wondering if there is currently a way in which e-mail reply metrics can be tracked per outreach?



Thanks!



-Melissa
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Best answer by gaurav_kotak 4 August 2016, 15:57

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5 replies

tejeswara_rao_raavi
Hello Melissa, Currently we don't have any mechanism to track e-mail reply metrics.
melissa_ranney
Hi Tejeswara,



Thank you for the response! Do you know if this will be included in any of the upcoming roadmaps?
gaurav_kotak
Rank
Hi Melissa, it's not on the short-term (this quarter) plans. That having said, this is something that completely makes sense to do. Not just metrics, but even storing the conversations (especially as we move into semi-automation use case, which is planned to release end of august). Thx
chris_hughes
Is this something that is currently feasible in Copilot? Or still on the roadmap?
jp_mehlhaff
Has this been reviewed again? Tracking the % of replied emails for a given outreach would be a valuable KPI. Especially for our tech touch program.

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