"Send Email" action type in Bionic Rules.
None
Since we are going to depreciate the custom rules in future, it would be great to have the "Send Email" action type functionality added to the bionic rules which is not supported as of now.
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With the introduction of Advanced Outreaches, you can now add participants using Powerlists, Events, CSV and Bionic Queries - see info here: https://support.gainsight.com/Product_Documentation/CoPilot_and_Automated_Email/Admin_Configuration/...
The bionic queries should meet the needs you are looking for.
Does Gainsight suggest that I move my CTA's from Bionic Rules to Advanced Outreach (Programs)?
For now, I am testing my Queries through Bionic Rules (so that I can export the outputs to S3) because I find it difficult to do so through Query Builder in Programs. And then I'll go and re-build them in the Journey Orchestrator. Are there plans to beef up the testing capabilities in Query Builder? Ideally, the attachment to the Rule Execution Succeeded email that I get when the participants are loaded would contain the actual results of the participant load.
We are working on allowing edits to CTA action to programs. Should be available in the next one or two releases.
Thanks
Abhishek S