Organizing JO Email Templates
+1
A useful feature would be the ability to organize CoPilot email templates either by some type of folder system or by tags that can be placed on the template.
There's another post about this :)
https://community.gainsight.com/gainsight/topics/folders-for-email-templates?topic-reply-list%5Bsett...
https://community.gainsight.com/gainsight/topics/folders-for-email-templates?topic-reply-list%5Bsett...
Gaurav or Denise, is there an updated timeframe for folder functionality in CoPilot?
Userlevel 7
+10
I agree with Elaine. Would like an indicator on the Email Templates page to also show me if I'm using it in a playbook as well.
Userlevel 6
Can we also consider updating CoPilot Email templates to reflect "X playbooks using this template" for Email Assist - in addition to the existing "X outreaches using this template"? Or will the new approach for organizing CoPilot Email Templates also help with the challenge of keeping track of Email Assist templates (beyond a standard naming convention)?
Stretch for Q4. Planned for calendar Q1.
Hey Denise - any timeframe on this?
Many thanks!
Many thanks!
+3
This an area we are actively working on - foldering across assets in our application.
+1
Couldn't agree more. From an adminsitrative perspective, copilot (power lists & templates) require more organization. Here's a similar idea: https://community.gainsight.com/gainsight/topics/copilot-template-folder-structure
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