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14 days ago

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Meetings & Office Hours

Meetings & Office Hours

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baji_bathulaGainsight Employee: Veteran Rookie

posted in Meetings & Office Hours

EMEA Admin Office Hours(Thursday session) - 23/05/2024

This thread is for the Admin Office Hours session for Thursday May 23rd,2024. Submit your questions to this thread and we'll address them during our session at 1-2:30 PM UK TimeThere is no need to register for the sessions anymore.Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722 Ind

8 hours ago

baji_bathulaGainsight Employee: Veteran Rookie

posted in Meetings & Office Hours

EMEA Admin Office Hours(Tuesday session) - 21/05/2024

This thread is for the Admin Office Hours session for Tuesday May 21th,2024. Submit your questions to this thread and we'll address them during our session at 10-11:30AM UK TimeThere is no need to register for the sessions anymore. Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722 In

17 hours ago

sdrostgainsightcomGainsight Employee: ACE

posted in Meetings & Office Hours

Thursday US Admin Office Hours (CS Platform): May 16, 2024 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello from the Pulse converence everyone!This thread is for our upcoming Thursday Admin Office Hours session on Thursday, May 16, 2024 at 11am PT / 12pm MT / 1pm CT / 2pm ET.I will try to find a quiet spot in a corner somewhere today to hold our usual Thursday office hours session, but it may not be as high-bandwidth as usual!Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, May 16, 2024 at 11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548Pas

4 days ago

baji_bathulaGainsight Employee: Veteran Rookie

posted in Meetings & Office Hours

EMEA Admin Office Hours(Thursday session) - 16/05/2024

This thread is for the Admin Office Hours session for Thursday May 16th,2024. Submit your questions to this thread and we'll address them during our session at 1-2:30 PM UK TimeThere is no need to register for the sessions anymore.Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722 Ind

4 days ago

sdrostgainsightcomGainsight Employee: ACE

posted in Meetings & Office Hours

TUESDAY US ADMIN OFFICE HOURS 5/14/24 CANCELLED

Hello All -- Thought that I might be able to squeeze in a session today but I am onsite for Pulse 2024 prep and looking forward to seeing many of you there!I will, however, hold Thursday office hours as usual!Best,Scott Drost

6 days ago

gloriamavunguGainsight Employee: Shoshin

posted in Meetings & Office Hours

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6 days ago

baji_bathulaGainsight Employee: Veteran Rookie

posted in Meetings & Office Hours

EMEA Admin Office Hours(Tuesday session) - 14/05/2024

This thread is for the Admin Office Hours session for Tuesday May 14th,2024. Submit your questions to this thread and we'll address them during our session at 10-11:30AM UK TimeThere is no need to register for the sessions anymore. Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722 In

6 days ago

sdrostgainsightcomGainsight Employee: ACE

posted in Meetings & Office Hours

Thursday US Admin Office Hours (CS Platform): May 9, 2024 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for today’s Thursday Admin Office Hours session, Thursday, May 9, 2024 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, May 9, 2024 at 11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548Passcode: 296864 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/aeD4b4SdoB

11 days ago

sdrostgainsightcomGainsight Employee: ACE

posted in Meetings & Office Hours

Tuesday US Admin Office Hours (CS Platform): May 7, 2024 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!This thread is for today’s Tuesday Admin Office Hours session on Tuesday, May 7, 2024 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, May 7, 2024 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09 Meeting ID: 967 5809 8131Passcode: 678844 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/azzeidOTB

13 days ago

baji_bathulaGainsight Employee: Veteran Rookie

posted in Meetings & Office Hours

EMEA Admin Office Hours(Thursday session) - 09/05/2024

This thread is for the Admin Office Hours session for Thursday May 9th,2024. Submit your questions to this thread and we'll address them during our session at 1-2:30 PM UK TimeThere is no need to register for the sessions anymore.Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722 Indi

14 days ago

baji_bathulaGainsight Employee: Veteran Rookie

posted in Meetings & Office Hours

EMEA Admin Office Hours(Tuesday session) - 07/05/2024

This thread is for the Admin Office Hours session for Tuesday May 7th,2024. Submit your questions to this thread and we'll address them during our session at 10-11:30AM UK TimeThere is no need to register for the sessions anymore. Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722 Ind

14 days ago

sdrostgainsightcomGainsight Employee: ACE

posted in Meetings & Office Hours

Thursday US Admin Office Hours (CS Platform): May 2, 2024 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Thursday Admin Office Hours session on Thursday, May 2, 2024 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, May 2, 2024 at 11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548Passcode: 296864 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/aeD4b4SdoB

18 days ago

sdrostgainsightcomGainsight Employee: ACE

posted in Meetings & Office Hours

Tuesday US Admin Office Hours (CS Platform): Apr 30, 2024 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!Apologies for the late post!This thread is for today’s Tuesday Admin Office Hours session, Tuesday, April 30, 2024 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, Tuesday, April 30, 2024 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09 Meeting ID: 967 5809 8131Passcode: 678844 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/azzeidOTB

20 days ago

sshroffGainsight Employee: Team Captain

published in Meetings & Office Hours

Horizon Rules Office Hours on May 2nd @ 7:30AM PT / 8:30AM MT / 9:30AM CT / 10:30AM CT

Hello everyone!Have a question regarding Horizon Rules? Please join our Horizon Rules Office Hours session on Thursday, May 2nd 2024 at 7:30AM PT / 8:30AM MT / 9:30 CT / 10:30 ET. These will be held bi-weekly.Please submit your questions on this thread. There is no need to register for these sessions - you can join at any time. Once the session is underway, we will go in order of questions posted then field questions from anybody else who has joined as well. We look forward to talking with you!Conference Details:Thursday, May 2nd 2024 at 7:30AM PT / 8:30AM MT / 9:30 CT / 10:30 ET. Join Zoom Meeting:https://gainsight.zoom.us/j/97413693810?pwd=MDhmWTFFVjdXb2ZzTCtlenE3U1dnQT09Passcode: 761093

100

20 days ago

baji_bathulaGainsight Employee: Veteran Rookie

posted in Meetings & Office Hours

EMEA Admin Office Hours(Tuesday session) - 30/04/2024

This thread is for the Admin Office Hours session for Tuesday April 30th,2024. Submit your questions to this thread and we'll address them during our session at 10-11:30AM UK TimeThere is no need to register for the sessions anymore. Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722

21 days ago

baji_bathulaGainsight Employee: Veteran Rookie

posted in Meetings & Office Hours

EMEA Admin Office Hours(Thursday session) - 02/05/2024

This thread is for the Admin Office Hours session for Thursday May 2nd,2024. Submit your questions to this thread and we'll address them during our session at 1-2:30 PM UK TimeThere is no need to register for the sessions anymore.Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722 Indi

21 days ago

sdrostgainsightcomGainsight Employee: ACE

posted in Meetings & Office Hours

Thursday US Admin Office Hours (CS Platform): April 25, 2024 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for today’s Thursday Admin Office Hours session, Thursday, April 25, 2024 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, April 25, 2024 at 11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548Passcode: 296864 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/aeD4b4SdoB

25 days ago

sdrostgainsightcomGainsight Employee: ACE

posted in Meetings & Office Hours

Tuesday US Admin Office Hours (CS Platform): Apr 23, 2024 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, April 23, 2024 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, Tuesday, April 23, 2024 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09 Meeting ID: 967 5809 8131Passcode: 678844 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/azzeidOTB

25 days ago

Sharon BokShoshin

posted in Meetings & Office Hours

April 30 Office Hour: Unlocking Gainsight's Collaboration Tools

Join us for an enlightening Office Hour session on April 30 at 11 a.m. ET titled "Sharing is Caring," where we'll explore how Gainsight's collaborative features foster transparency and strengthen relationships with your customers. In this session, we'll highlight three powerful sharing features: Share 360, Success Snapshot, and Success Plan Sharing. These tools are designed to facilitate seamless communication, empower teamwork, and drive mutual success between your organization and your customers. Register today using this link: https://lnkd.in/g8dK-XSn

28 days ago

baji_bathulaGainsight Employee: Veteran Rookie

posted in Meetings & Office Hours

EMEA Admin Office Hours(Thursday session) - 24/04/2024

This thread is for the Admin Office Hours session for Thursday April 25th,2024. Submit your questions to this thread and we'll address them during our session at 1-2:30 PM UK TimeThere is no need to register for the sessions anymore.Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722 I

28 days ago

baji_bathulaGainsight Employee: Veteran Rookie

posted in Meetings & Office Hours

EMEA Admin Office Hours(Tuesday session) - 23/04/2024

This thread is for the Admin Office Hours session for Tuesday April 23rd,2024. Submit your questions to this thread and we'll address them during our session at 10-11:30AM UK TimeThere is no need to register for the sessions anymore. Join Zoom Meeting:https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09Meeting ID: 991 5008 4271Password: 931784One tap mobile+16699006833,,99150084271#,,1#,931784# US (San Jose)+12532158782,,99150084271#,,1#,931784# US (Tacoma)Dial by your location +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 301 715 8592 US (Germantown) +1 312 626 6799 US (Chicago) +1 346 248 7799 US (Houston) +1 646 876 9923 US (New York) 888 475 4499 US Toll-free 877 853 5257 US Toll-free +91 80 71 279 440 India +91 116 480 2722 India +91 22 48 798 004 India +91 224 879 8012 India +91 226 480 2722 India +91 22 71 279 525 India +91 406 480 2722

28 days ago

sdrostgainsightcomGainsight Employee: ACE

posted in Meetings & Office Hours

Thursday US Admin Office Hours (CS Platform): April 18, 2024 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

Hello everyone!This thread is for our upcoming Thursday Admin Office Hours session on Thursday, April 18, 2024 at 11am PT / 12pm MT / 1pm CT / 2pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Thursday, April 18, 2024 at 11am PT / 12pm MT / 1pm CT / 2pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09 Meeting ID: 955 6488 6548Passcode: 296864 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/aeD4b4SdoB

1 month ago

naga_raghav_sumanthGainsight Employee: Shoshin

posted in Meetings & Office Hours

Support Holiday Hours - May 2024

We have a couple of holidays this month across the globe, so we have modified hours for certain channels for the next couple of weeks while we give our team time off. Please find the modified schedule below. May 1, 2024: Live chat & phone support disabled Delayed response time on non-urgent issues Staffed 24 hours, but agents only working High severity cases May 10, 2024: Limited chat hours Delayed response time on non-urgent issues Staffed 24 hours, but agents only working High severity cases May 13, 2024: Live chat & phone support disabled Delayed response time on non-urgent issues Staffed 24 hours, but agents only working High severity cases. May 24, 2024: Live chat & phone support disabled Delayed response time on non-urgent issues Staffed 24 hours, but agents only working High severity cases May 27, 2024: Live chat & phone support disabled Delayed response time on non-urgent issues Staffed 24 hours, but agents only working High severity cases

1 month ago

sshroffGainsight Employee: Team Captain

posted in Meetings & Office Hours

Horizon Rules Office Hours on April 18th @ 7:30AM PT / 8:30AM MT / 9:30AM CT / 10:30AM CT

Hello everyone!Have a question regarding Horizon Rules? Please join our Horizon Rules Office Hours session on Thursday, April 18th 2024 at 7:30AM PT / 8:30AM MT / 9:30 CT / 10:30 ET. These will be held bi-weekly leading up to the migration. Please submit your questions on this thread. There is no need to register for these sessions - you can join at any time. Once the session is underway, we will go in order of questions posted then field questions from anybody else who has joined as well. We look forward to talking with you! Conference Details:Thursday, April 18th 2024 at 7:30AM PT / 8:30AM MT / 9:30 CT / 10:30 ET. Join Zoom Meeting:https://gainsight.zoom.us/j/97413693810?pwd=MDhmWTFFVjdXb2ZzTCtlenE3U1dnQT09Passcode: 761093

1 month ago

sdrostgainsightcomGainsight Employee: ACE

posted in Meetings & Office Hours

Tuesday US Admin Office Hours (CS Platform): Apr 16, 2024 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

Hello everyone!This thread is for today’s Tuesday Admin Office Hours session, Tuesday, April 16, 2024 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!Conference Details (Zoom):Tuesday, Tuesday, April 16, 2024 at 1pm PT / 2pm MT / 3pm CT / 4pm ET Join Zoom Meeting:https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09 Meeting ID: 967 5809 8131Passcode: 678844 For dial-in info by your location, find your local number: https://gainsight.zoom.us/u/azzeidOTB

1 month ago

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