I am so excited to be speaking at Pulse this year alongside Nicole Belanger, a Customer Success Manager at Gainsight!
Nicole and I will be speaking on the topic of Success Plans and how you can use them to drive towards customer verified outcomes! Come join us in our session Putting Customers First: Success Planning and Verified Outcomes, on May 15th at 11:15am CT to discuss the Value Realization Program, getting started with success planning and best practices around verifying outcomes.
If you’re new to using Success Plans or want to get better at managing them with your customers to help drive value, this is the session for you!
Can’t wait to see you in St. Louis!!
-Erica
