Ability to update the Unsubscribe Page to a Custom URL outside of Gainsight

Related products: CS Journey Orchestrator, Email & Notifications

We are looking to update the Unsubscribe Here link to a customer URL so that we can centralize the Manage Preferences experience across our organization.  We are using other email tools in pre-sales and marketing and would like to consolidate the unsubscribe experience for our recipients. 

Our compliance team mandates that we use OneTrust to manage our contacts preferences and would like for us to redirect the unsubscribe message to OneTrust.


Ability to add custom link in footer is part of roadmap.

@karenadornetti how are you planning to sync opt out categories between GS & One trust.
Can we connect to get more understanding.