header
Solved

Timeline drafts disappear?

  • 10 June 2020
  • 4 replies
  • 82 views

Userlevel 4
Badge

Curious if anyone has received reports of drafted timeline entries about a week old disappearing without notification? I understand if we reach an org limit on drafts, notifications will be sent to users with older drafts before deletion, but in this case a user is reporting drafts created last week for two separate clients just vanishing. 

icon

Best answer by sai_ram 26 June 2020, 11:47

@sierra_evans is the issue addressed by our support team? Please let us know if you need any help. 

View original

4 replies

Userlevel 7

@sierra_evans We don’t delete drafts automatically. Please raise a support ticket if you again face this issue.

Userlevel 7
Badge

@sierra_evans is the issue addressed by our support team? Please let us know if you need any help. 

Userlevel 4
Badge

Thank you - this was a single incident so perhaps isolated. I will submit a support ticket if it is reported again. Appreciate your help!

Userlevel 7
Badge

@sierra_evans Thanks for the update, always welcome any help on the product. 

Reply