This may be a basic question but I can’t seem to figure it out. We are sending emails from timeline for activity. I’d like to change the layout for this email, removing external contacts in the email body and tokenize fields like CSM Full Name. Where/how do I do this?
Edit Timeline Email Template
+2
Userlevel 6
+1
Hello
+2
Any updates? Thank you.
Trevor
Userlevel 6
+1
Hello
+2
Trevor
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.