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You have to run the User Cache Refresh before Super Admin or other changes affect the users - go to Gainsight Sharing Settings in Admin, then the User Attributes tab, and click Refresh User Data -- this refreshes every hour, but you can push a manual refresh from here. Usually takes a few minutes.
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
