As someone helping manage the Gainsight product at my company, I want to be notified when I change the name or location of a module/feature in Product Mapper, if it is tied to an engagement.
Today I had the unfortunate experience of changing modules & features in the product mapper without realizing it was tied to engagements.
What resulted was the engagement that was tied to those modules triggering much more frequently than expected.
With a number of different people using the platform, it would be really helpful to be notified when a change made in product mapper will affect live engagements.
Note - something similar already exists: if you try to delete a module tied to a segment, you are notified you can’t do that.
