Include Email OPEN Event for Email Engagement Audience Logic Rule

Related products: PX Engagements

Email OPEN events are not currently available for Email Engagement Audience Logic rules. Including OPEN  in this event list would facilitate email engagements like ‘send email B to users who did not open email A’, ‘send reminder email B to users who did open email A’, etc.

A GET request to the EmailEvent can return emailTrackType: EMAIL_TRACK_OPEN. That’s the event that would be great to add here.

Thank you, @rschlette. This is the precise use case we’re trying to do now. Hopefully, this feature can be added soon.