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Filters in the integration with PX and Slack

  • 6 May 2022
  • 1 reply
  • 10 views

Userlevel 2

It would be ideal to be able to filter the answers of our survey in the integration that exists with PX and Slack, through which we receive notifications every time someone responds to our survey. 

 

For example in Slack we would like to be able to filter only the "Detractors" who are "Admin" users. For now we can only select to receive all responses, but there is no option to filter and this would be ideal in order to take more immediate actions depending on the user type who is answering. 


1 reply

This enhancement would truly increase efficiency in our processes, which I know is something Gainsight is always trying to promote. Thank you for considering this idea!

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