Question

Production Environment (MDA - Backend Infra) Planned Maintenance : Sunday , 13 November 2016

  • 9 November 2016
  • 2 replies
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Maintenance Window : 



CST - Between 10:00 PM  Saturday 12th  November  &  02:00 AM  Sunday 13th  November 2016

UTC - Between 4:00 AM to 8:00 AM Sunday 13th  November 2016

IST   - Between 9:30 AM to 1:30 PM Sunday 13th  November 2016



Queues Hold Time :  2 Hour



Activity:  Gainsight has planned a scheduled maintenance on  Production MDA-Backend infrastructure. During this maintenance Rules, Data Processor  & Data Ingestion queues will be in hold state for about 2 Hours. Soon after the deployment,  all queues will resume as normal.



There are NO Code changes going as part of this maintenance.



Impact Details : PRODUCTION Environment



Gainsight Application  - SFDC  :  Momentary impact  during the maintenance window

Data Ingestion Queue - MDA :  Delay of about 2 Hours expected.

Rules Engine Queue  - MDA :  Delay of about 2 Hours expected.

Data Processor Queue - MDA :  Delay of about 2 Hours expected.

Task Processor Queue - MDA : Delay of about 2 Hours expected.



FOR MORE INFORMATION

Please subscribe to this article for updates. If you have questions, please open a ticket with us by sending a note to support@gainsight.com.

2 replies

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Maintenance steps are completed and queue is draining now. We are watching it closely and will conclude this activity shortly
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This activity is completed successfully. Thanks!!

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