November Release 4.34 is Available

  • 20 November 2015
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The November release is live in your Gainsight org. Here's a summary of the major enhancements available:

  • Gainsight Vault for best practices content: download best-in-class playbooks and survey templates
  • Click-to-Call: click an account or contact’s phone number in Customer 360 to make a softphone call
  • Email dashboard reports as PPT attachments to internal users on a schedule
  • Success Plan templates: apply templates containing Objective CTAs and tasks to Success Plans
  • Rules Engine Timeline view: visualize your sequence of scheduled rules and execution history
  • Relationships: ability to create CTAs and Scorecards per Relationship type
For more information, please read the release notes.

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