Question

Gainsight Scheduled MDA (Backend Services) Patch Release: Thursday, 22nd December 2016

  • 20 December 2016
  • 1 reply
  • 29 views

Maintenance Window:  



UTC - Between 06:30 AM and 11:00 AM, Thursday, 22nd December 2016



CST - Between 12:30 AM and 05:00 AM, Thursday, 22nd December 2016



IST -  Between 12:00 PM and 04:30 PM, Thursday, 22nd December 2016



  



Activity:  Gainsight has planned a scheduled deployment on MDA (Backend Services) as Patch Release. Rules queue will be in the hold state for about 1 hour during this maintenance. Soon after the deployment, the queue will resume as normal. 



 



Patch includes:



    Fix for internal error where customer enables the "Log emails to Salesforce" checkbox in Outreach configuration.

    Fix for DateTime & Date Filters handling with Rule Date in Rules Engine

 



Queues Hold Time : 1 Hour



Impact Details : PRODUCTION Environment



Gainsight Application  - SFDC  :  NO IMPACT



Data Ingestion Queue - MDA :  NO IMPACT



Data Processor Queue - MDA :  NO IMPACT



Rules Engine Queue  - MDA :  Delay of about 1 Hour expected



 



FOR MORE INFORMATION



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Deployment completed successfully.

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