Zendesk Auto Mapping notifications only for failure records

  • 29 January 2019
  • 0 replies

Userlevel 4
Badge +2
Hi Team,

One of my user (Wisse) from Byder company is looking for a feature where Gainsight should send "Zendesk auto mapping" notifications only in the case of failure mapping or failure records, but not in the case of passed/successfull mapping.

Currently, notifications are send for both successful and failed mapping.

0 replies

Be the first to reply!