Welcome to the new Gainsight Community!

  • 19 October 2018
  • 0 replies

Userlevel 6
We’re excited to announce the Gainsight Community has moved to a new platform. All of your posts, comments, points, and profile information are migrated to the new platform. The only change you need to make is to re-set your password.


In general, the user experience will look very similar on the new site, with some helpful new options. On the new platform you’ll be able to:


- Mark responses to your own posts as helpful, to acknowledge the best answers or solutions

- Create a private post for Gainsight Community Admins to view/reply 

- Follow other Community members to view their latest activity

- Tag, or @mention other Community members on a post to facilitate conversation (coming soon!)

- Like or Follow any post. There are no “me too” or “vote” options in the new system. The me too and voting data from our old platform appears as “likes” in the new system.

- Filter posts by Authors in the refine search results options

Since passwords are encrypted, we’re unable to migrate this data to the new site. After logging in, you’ll be presented with a few optional questions that will display on your public profile page. Then you can begin posting on the new and improved Community!

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