Hi Community! We need your feedback via a Virtual Customer Advisory Meeting with our Product Management team
What is the VCAM about?
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We are going live with Real-time Sync from Salesforce to Gainsight this April. It’s time that we dive deeper into the second part of the problem i.e.
What is the Agenda of the VCAM?
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We are looking to understand the need of Real-time Sync from Gainsight to Salesforce from the customers. The focus will be on the following questions mainly.
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What are the current pain points that exist due to the lack of Real-time Sync from Gainsight to SFDC?
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What objects and fields are the customers interested in syncing from Gainsight to SFDC in real-time? Why?
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What are the target SFDC objects to which they are looking to sync data in real-time?
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What happens after the data is received by SFDC? Is there any event or trigger planned based on that data?
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Do you have an SFDC Admin role similar to Gainsight Admin? Is it the same person? What concerns may the Admins have w.r.t. syncing data back to SFDC?
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Who is the right person to Enroll?
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Gainsight Admins who configure jobs to exchange data with SFDC
When is this happening?
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Wednesday, April 13th, 2022 - 12:00 PM ET / 9:00 AM PT/ 9:30 PM IST
What should you do?
Please register for the roundtable to the slots provided using this form. We will reply back with a calendar invitation. If you are unable to use Google forms due to company restrictions you can email caberchy@gainisght.com to sign up.
