Question

Any way to have a custom button have more than 1 action types?

  • 22 April 2024
  • 0 replies
  • 24 views

Hi there,

I’m using the v2 editor. I’d like to update a custom attribute when the Exit button is selected. Is there any way of doing this?

Context:

I need a way of differentiating between customers who have selected a custom button and those that have just selected the Exit button. Both are coming up as COMPLETED in the analytics. We would like to show a different engagement to users who have only selected Exit. The only way I can see of doing this is to use custom attributes and have the value in the 2nd engagement’s audience logic.

TIA.

PS. I can’t edit the question heading but would be interested to have solutions to that too as an alternative.


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