Is there a way to receive an alert/email when an account is Null? If so, how would I go about executing that?
Thanks!
Can you elaborate more on how are you defining a NULL account?
Userlevel 6
+9
Hi
But if you want an alert whenever a field is null, such as the SFDC Account ID, you’d simply create a rule filtered on Field = null to generate a CTA or a JO to send out an email. You’d also bring in your recipient as a GSID (and email if needed) in your data set.
However, from a CSOps perspective, I’d recommend having a dashboard of these cases so you can monitor these problems as a whole and not have to deal with different CTAs to fix these things.
A
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