Question

Ability to masquerade as user or license type

  • 19 October 2022
  • 1 reply
  • 25 views

Badge

Is there a way to masquerade as a user or license type within the System for Training purposes?

As the Gainsight Admin of a company that has end users in every timezone possible, it’s important to be able to scale my training to be accessible others schedules so that they can still get the info they need quickly, and so I don’t pull my hair out running a million open office sessions a month. 😆

For this specific example, I’m looking to do a quick “Here’s what Gainsight looks like and what you can achieve as this user type” for a Viewer + Analytics type for several of our Executive Team that we’re about to allocate licenses to. 

Thanks for any help that you may have! 


1 reply

Userlevel 7
Badge +10

@RoxConroy not currently unless you can become them from SFDC.  Here’s an idea post you can vote and add your voice.

 

Reply