This thread is for the Admin Office Hours session for Thursday February 2nd,
2017. Submit your questions to this thread and we'll address them during our session at 11am PST/ 1pm CST/ 2pm EST.
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Admin Office Hours - February 2nd, 2017
Good morning! We're getting ready to send NPS surveys to our customers, and would like to send them to individuals 2-4x / year but stagger them so we send them to 1/6th of our customer base every month. E.g. Customer at XYZ company, would receive a survey in January & July. Customer at ABC Co. would receive a survey in February & August, etc. For each month / quarter, we need a random sample (across CSMs, regions, etc.) Have you seen this before or know how we might tackle the challenge of randomization?
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