"back" button Surveys 2.0 NXT

Related products: CS Surveys & NPS

I upvoted a post about a back button for Surveys 2.0 but can’t seem to find it so reposting something here.

A customer that suddenly decides to change their mind about a question on a previous page will not be able to go back to edit it. Because we are sending this as a non anonymous survey, there’s a lot of complication if they realize they didn’t respond to the survey correctly and they are unable to take it again. 

 

Will a back button be added soon?

Yes, saw that this was going to be included in 2.0 but do not see it in production yet.  It’s absolutely necessary to have a ‘Back’ or ‘Previous’ button to navigate survey pages


Hi GS team,

Do we have any update on when the back button will be added to Survey 2.0 tool?

It's a fair use case to have a back button included that helps end user to go back and change the responses


Idea merged into:

All the votes from this idea have been transferred.
 
Thank you @tiffany_hui and everyone who engaged on this Idea… I found the original idea you were referring to and merged it.
Let me also check with the Product team.