Is their any way to stop the scorecard snapshot job from taking a weekly monthly snapshot for churned accounts ? It would be helpful in retaining the point in time score for churned accounts , although we can exclude the churned accounts in habits report but that skews the results for past period when the accounts were active.
Halt the weekly Scorecard snapshot job for churned accounts
None
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Technically: The snapshot job is one for all customers and it cannot be modified.
@others, do you have similar requests?
Yes this was a request that I had. When building the scorecards habits report to look at ratios between red/yellow/green accounts over time, the figures are skewed due to all accounts continuing to receive a snapshot each week.
For example: In January there are 1000 active accounts, however over the month 50 accounts churn and 100 new accounts join. In February you should be looking at the score ratio between the 1050 accounts that are active at that point in time, however because the churned accounts still receive a snapshot, the total accounts will now be 1100.