Hi all,
As it stands today, when closing CTAs by CTA ID, the status of the CTA is closed under the default Close Status as it is configured within Admin > Calls To Action > Status.
As an enhancement request, could users be able to select a CTA Status of their preference, even when closing CTAs by CTA ID within the Rules Engine? Are there any technical limitations that would prevent this?
Thanks!
Josh
Set custom close status when closing CTAs by CTA ID in Rules Engine
None
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Is the new “Update CTA” action not able to help you with changing the status of the CTAs? If yes, I would like to understand the scenarios that are not working for you.
Thanks,
Monica
I see your workaround,@mpatra . It’s a bit confusing and unintuitive that you can’t use “Close CTA” to close a CTA when you want to set a custom Closed status.