I’m not sure if this is a recent change and it seems that it is, but even if not what possible reason is there to clip the rule names and then have all this blank space next to it?
I use a wide monitor, but this is a window taking up only half my screen. It looks the same on my smaller laptop. This is not a screen resolution problem, this is a design problem.
This kind of design does not seem to indicate the users experience is considered at any point, but instead some arbitrary aesthetic.
I don’t search these things out and I’m not particularly jazzed about writing these but it seems that this issue of gratuitous whitespace at the expense of product usability seems to keep happening.
Is there a better way we can communicate how inconvenient these changes are? Is there some other method we can employ that will have a substantive impact on the way these changes are considered to better take the user into account before implementing? Not trying to be dramatic, but more and more screens we jump to are getting increasingly irritating to use.
Thanks :)
Yes, yes and yes.
As more Enterprise-caliber companies use Gainsight, the need for naming conventions to remain organized and collaborative because paramount. When names are trimmed or chopped as in@bradley ’s screenshot, two things happen:
Good shout@bradley !
Related: filters in DD and reports.
Could the popup please expand as horizontal scrolling to reach the end of the filter string or case statement condition is frustrating and error prone and there is plenty of space for the pop-up to expand into.
Thanks for highlighting this usability issue@bradley @matthew_lind @alizee
The width of the Rule Name display field (dropdown here) will be made variable (currently it takes a fixed width), so that it utilises the available whitespace on the screen to show the entire rule name without truncating it.
We have noted your feedback and this enhancement will be added soon. I will keep you all updated on this.
Good shout@bradley !
Related: filters in DD and reports.
Could the popup please expand as horizontal scrolling to reach the end of the filter string or case statement condition is frustrating and error prone and there is plenty of space for the pop-up to expand into.
Yes! Honestly anywhere you have a 3rd pane that takes up 1/5th of your screen, all but blanks out anything behind it and leaves you moussing over/scrolling or just guessing to find out what is in your fields and filters.
Shameless plug for this 9-month-old post with 12 votes and no comment or acknowledgement from GS
Thanks for highlighting this usability issue@bradley @matthew_lind @alizee
The width of the Rule Name display field (dropdown here) will be made variable (currently it takes a fixed width), so that it utilises the available whitespace on the screen to show the entire rule name without truncating it.
We have noted your feedback and this enhancement will be added soon. I will keep you all updated on this.
Would love to know how that type of user-friendly design can be the default to start with rather than an enhancement :)
Would love to know how that type of user-friendly design can be the default to start with rather than an enhancement :)
THIS.
Why can’t Gainsight UX Design/Engineering/QA look at this and see that it’s just not user friendly before it makes it to GA?
All the votes have been transferred into this idea.
Any update on this? The whitespace in dynamic JO is painful.