E-Mail to Timeline: Delete drafts with Rules Engine
Good Afternoon-
I had a request from our CCO regarding E-Mail to timeline Drafts:
Is it possible to write a rule to automatically delete timeline Drafts created by E-Mail to Timeline after a specific amount of time (30/60/90 days)? We want to avoid issues similar to what we have with tasks automatically created by Marketo in Salesforce when we don't have an e-mail address for a contact we're e-mailing/an e-mail bounces, etc.
Thanks!
-Jim
I had a request from our CCO regarding E-Mail to timeline Drafts:
Is it possible to write a rule to automatically delete timeline Drafts created by E-Mail to Timeline after a specific amount of time (30/60/90 days)? We want to avoid issues similar to what we have with tasks automatically created by Marketo in Salesforce when we don't have an e-mail address for a contact we're e-mailing/an e-mail bounces, etc.
Thanks!
-Jim
Solid question/ potential feature request! We've been a little slower to roll the feature out to all of our CSMs, just trying to be thoughtful in our approach and this is definetly something that I can see creating a lot of noise if not managed closely by CSMs.
Hi James,
Thanks for bringing up this use-case, this is not in our road-map for now. Before redirecting this to our product team, let us see how does other customers need this functionality. Gathering the inputs from other customers for better results!
@All, please hit like or post your comments to increase the priority on road-map.
Thanks for bringing up this use-case, this is not in our road-map for now. Before redirecting this to our product team, let us see how does other customers need this functionality. Gathering the inputs from other customers for better results!
@All, please hit like or post your comments to increase the priority on road-map.
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