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Report of Customer Goals associated with Success Plan for Snapshots

  • 2 February 2023
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We are creating a success snapshot that includes a report of Customer Goals. We can choose the company and success plan for the snapshot to reference, however, for the report, we can’t seem to only show the goals associated with the success plan selected - it shows all of them.

Is there a way to identify goals associated with a customer’s specific success plan so that only those are included in the snapshot?

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Best answer by heather_hansen 2 February 2023, 21:46

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@jessica_owens Looks like you can do it with the Customer Goals Association object, and then, select the Association that you want to be able to drill down to.  I haven’t tried to put it in a Success Plan, but that might help?

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Thank you!! I’ll try that!

@jessica_owens were you able to figure the above out? I am also trying to do this so would love to hear more about it! Thanks

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@jessica_owens were you able to figure the above out? I am also trying to do this so would love to hear more about it! Thanks

Yes, report on the “Customer Goal Association” object. See below for snapshot.

 

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