Hi Everyone,
With the current design of PX, we can only have either Session or User as a scope while creating Funnel/Path analyzer reoprts.
But most of the B2B companies would be having large amount of user base and it will be difficult to analyze the reports with User scope. So having the Account field as one of the scope, will reduce time and effort.
Thanks,
Shireesha
Many of our accounts have more than 1 user and we don't really care which user started some step in the funnel and which one ended it because we treat the account in general as "converted" if any of his users went through any of the steps, as long as the Account in total went through all of the steps.
I’ve heard a bit more about this request / use case from a few customers. A few things to add:
Great discussion
The building blocks to create more advanced funnels including account:
This will allow building funnels that incorporate a state change and aggregated values on an account level. Since account means an aggregation of data and not a singular event.
Any news about these features when we could expect them in the production?
We are facing this challenge on a daily basis now and we are “hacking” it via 3rd party app or by losing time merging several exported excels into one.