Question

Email Open Rate at the Customer Level

  • 17 November 2022
  • 2 replies
  • 91 views

Userlevel 4
Badge +4

Hi Admins!  I am looking to determine which of our accounts are most engaged with our Emails sent via JO.  Has anybody built out a report to determine the email open rates for accounts in a defined time period?   If so, which object did you use and how did you configure the fields? 

 

Looking for something like the below for this year:

Account 1 - 100 Emails Sent - 20 Opened - 20% Open Rate


2 replies

Userlevel 7
Badge +11

@zdsiegert I have a version of this built using Data Designer, and I used the AO Participants object.

Userlevel 6
Badge +8

@zdsiegert ^ I’m planning to do the same thing that @heather_hansen has!

Reply