Support lightening custom domain in SFDC connector


Hi Team,



We have a customer who is creating SFDC connector using custom domain as "https://********.lightning.force.com/"



Due to this, we are unable to authorize connector and resulting in "Token null - Authorization failed" issue. As a workaround, we are using "https://*******.my.salesforce.com/" as "custom domain" and it works fine.



Can we please support lightening domain as "https://********.lightning.force.com" while creating SFDC connection ? SS : https://cl.ly/142b4a855042



Best,



Hardik







Hi Hardik,



We will take this enhancement request to the abcklog for prioritization.



Thanks!




thanks @sumesh




@hardik_mota changing this to idea post for tracking purposes! 

 


Hi @sumesh , 

Do we have ETA to this enhancement request? We have few customers who have noticed similar behaviour when using lightening URL. 


We just wasted a few weeks trying to connect our sandboxes going back and forth with our SF admins and turns out the issue was this… :( 


we ran into this issue during initial authentication, and needed a call with support to resolve it. 


I just ran into this too. Cmon Gainsight can we please fix this?  I just lost 30 minutes trying to figure out what was wrong...


Hi @rakesh !

 

Can you please provide us the tentative ETA for this request? It’s been impacted to multiple customers. 

 

Best,

Hardik