Email Template Video Player

Related products: None

It would be awesome if we could embed a video into an email template from Loom or other sources. 

Currently we can only link the video or add a GIF and link the video to the gif which works great but would be neat if the video can be played from the email.

Example: 

How the CEO of Loom uses Loom - Watch Video

5bbdeb480ba84e65b1b3de8c190e2003-with-play.gif

 

Also, It would be a great asset to tell if the video was played (if that is possible) for marketing or onboarding to send the contact down a pathway in JO. 

Hey @B.Abrahams, thanks for posting on Community. Sounds like a great idea, forwarding this to the Product team to look into and circle back with their thoughts on the same.


Hi @B.Abrahams ,

Thanks for posting the idea. We are currently in the process of revamping the email template builder to provide a much cleaner and intuitive template configuration experience. Adding the video preview option to the product backlog for prioritisation. 


hi @PavanCh @Cornelia !

Do we have any update or progress regarding this request? Thanks!


We use HTML to bring it in but then that can mess up the entire email template and tokens so thanks to Gunjan’s amazing advice of taking a pic of the thumbnail and linking it to the video, we have a tiny workaround for right now. However this would be so so so ideal. 


@Cornelia are there any updates on this. This would be super helpful to create meaningful and engaging tech touch strategies. 


+@ssamarth on this cool idea.


Allowing users to embed video is part of revamped Email Templates which is planned for beta release in this week


@ssamarth Great news! Do we need to sign up to be part of the release or will GainSight announce the update this week? TY 


@ssamarth sign me up to participate in the beta if you need testers!


Hi @zdsiegert @earguelles 

We will be opening Beta registrations again. Pls drop an email to caberchy@gainsight.com / shsaxena@gainsight.com

 

cc @Cornelia 

 


Hi @ssamarth

Any updates on the release date for this feature now that it is in beta? It would be very beneficial for my team. 

Thanks, 
Rachel


@RachelMToth This will be released this Friday on Aug4