I’m using the NXT version of CS and am looking to merge two contacts listed under one account.
Occasionally our clients will update their email addresses, so we’ll have two separate contacts (one current and one that’s outdated) that represent the same person. We don’t want to just delete the old one and lose all of the activities they were part of.
Ex. firstname.lastname@example.org changed their email address to email@example.com, want merge the two so that @xyz.com will be associated with all historical activities @abc.com was part of, and then be able to delete @abc.com
Is there a way to accomplish this in NXT?