Conversations

Conversations 1 - 20 of 437
Photo of Jeff Kirkpatrick
Rule Execution Logs from Scheduled runs not containing Action Details
When a rule chain scheduled rule runs, the execution log does not contain the Action results the way a manual run does. Scheduled: Ma...
  • 11 me toos
  • 11 replies
  • Idea
Photo of Monica
Following walkthrough guide instructions dont work for timeline
Hi, newer user here, so maybe I am on another version, possibly user error? When I use the walkthrough guide instructions for timeline (...
  • 1 me too
  • 1 reply
  • Problem
Photo of Sai Ram Pulluri
Creating timeline activity via rules?
One more interesting use case in timeline, most of the customers are interested in creating time line activity via rules.
  • 12 me toos
  • 11 replies
  • Idea
  • Under Consideration
Photo of Johnny Burtchaell
Cannot Load Data into MDA Drop Down List via Rules Engine
How do you suggest I automatically load data each day into the Multi Select Drop Down List within the MDA if the Rules Engine doesn't sup...
  • 3 me toos
  • 6 replies
  • Problem
  • Solved
Photo of Lila Meyer
Improvements to Gainsight Go and Release v5.17 Coming Soon
By end of day Fri., Aug. 17, you'll have access to our new and improved support.gainsight.com site, also known as Gainsight Go! We've upd...
  • 7 me toos
  • 2 replies
  • Announcement
Photo of Jon Harris
Does the Gainsight Mobile App have the ability to add Activities to a Customer Timeline?
As out Gainsight Admin I am looking at rolling out the mobile app to our team.  I can access the Timeline within an account, see activiti...
  • 3 me toos
  • 5 replies
  • Question
  • Acknowledged
Photo of Tom Gerth
Delete Company records from UI
Is there any plan for future functionality where customers will be able to delete unused records from the "Company" object? This is a pr...
  • 8 me toos
  • 7 replies
  • Idea
  • Implemented
Photo of Ben
How to (hack) Bionic Reports
Ever want to build a tabular report using references from multiple objects (i.e. "Bionic Reporting")? Well, you can actually accomplish t...
  • 10 me toos
  • 2 replies
  • Article
Photo of Nora Soza
Follow Up: The ability to change the "FROM" email address when using the email assist feature
Follow up to this idea: https://community.gainsight.com/gainsight/topics/the-ability-to-change-the-from-email-address-when-u... Looking ...
  • 34 me toos
  • 13 replies
  • Idea
  • Planned
Photo of Sarah
remove contact from Person Module on C360 page
a contact that is currently on an account under the Person Module needs to be removed.  There is no way to do this that I see
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Michael Sweeney
Show original name of field somewhere when changing the display name
Hey Guys, I was on a call with a customer Today and we came across a field with a custom field name and we are having a hard time determ...
  • 11 me toos
  • 6 replies
  • Idea
Photo of Max Hinze
Report builder: MIN & MAX aggregation for date fields
Hej  Gainsight community, I am surprised that I cannot us a MIN or MAX aggregation on date fields when using the report builder.  Maybe...
  • 6 me toos
  • 4 replies
  • Idea
Photo of Leanne
Logging emails by bcc in Timeline
For the Email logging, it looks like the only option right now to copy and paste in an email that's already been sent (ie. from Gmail).  ...
  • 115 me toos
  • 25 replies
  • Idea
  • Planned
Photo of Chris Marconi
Is there a way to export playbooks?
Looking to export the playlist so I can review with my manager and we can finalize on what tasks we want associated with each playbook.  ...
  • 14 me toos
  • 15 replies
  • Idea
  • Under Consideration
Photo of Jackie Cofield
Change subscription language at the bottom of outreach emails
In an outreach we sent to customers i clicked on the "manage subscription preferences" at the bottom of the email curious to see what it ...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Jahnavi
Tabular reports in AO
Hello Team, I read that email templates are not supporting the Tabular reports. Could you please let me know when this would be supporte...
  • 3 me toos
  • 4 replies
  • Question
  • In Progress
Photo of Devin Stevens
Annotating & Notes on Journey Orchestrator Configuration
It would be really helpful to add in notes to journey orchestrator to help explain what's happening. With multiple admins, or even visiti...
  • 16 me toos
  • 6 replies
  • Idea
Photo of David R
Where is the REST API or other API documentation?
I am trying to understand how to develop on the Gainsight platform, but I cannot seem to find any documentation or developer site/communi...
  • 2 me toos
  • 4 replies
  • Question
  • In Progress
Photo of Justin Lautenschlager
Copilot Metrics
When I view some of the outreaches we've put together in Copilot, it seems as though we're only able to track the number of opens, clicks...
  • 6 me toos
  • 14 replies
  • Question
  • Answered
Photo of Lila Meyer
Admin Summit in SF on Oct. 30, 2018
Gainsight Admins, new and experienced, are invited to join us for our first Admin Summit in the San Francisco Bay Area on October 30. Thi...
  • 8 me toos
  • 2 replies
  • Announcement