If you accidentally drag the help icon outside the viewport, there is no way to bring it back. Tried to refresh the page and cache. It still is outside the viewport.
Prevent dragging KC bot icon outside the page
PX KC Bot
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Hi Jobin,
Here's a workaround to bring back the KC bot. Just by adjusting the browser zoom settings, you can reset the icon as you wish. You need to Zoom in the page to an extent where you can pull the bot back on to the page as the size of the KC Bot also increases.
Please refer to this quick video here: https://share.getcloudapp.com/nOub1loK
Please refer to this quick video here
Thanks Pravalika. Like I said this is not a very obvious solution, and our customers don’t have access to PX support. It would be great if we can limit dragging this icon outside the viewport. Alternatively, you can expose the css for this icon so that we can make the modifications.
Hi@jobin.james ,
We are working on solving this on priority.
Thanks,
Abhilash
Thanks. Do you have a tentative date when this would be available?
Thanks
All the votes have been transferred into this idea.