Option to BCC the User on Emails from Cockpit
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One challenge with email from Cockpit is that it creates a thread that the user cannot "ping" if the email goes unanswered. If I send an email from gmail and get no response, I can easily send a followup on the same thread. As far as I know, I can't do that with an email sent from Cockpit.
If I could turn on the option to always BCC the User on Cockpit emails, that could address this problem. Then I would know when the email actually got sent (because sometimes I've noticed there's a bit of a delay) AND I could respond to the thread in the event of non-response.
If I could turn on the option to always BCC the User on Cockpit emails, that could address this problem. Then I would know when the email actually got sent (because sometimes I've noticed there's a bit of a delay) AND I could respond to the thread in the event of non-response.
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As part of Summer release which will be available in August, we have added adbility of BCC'ing Logged-in User Email from the Mails that are being sent from Cockpit.
Regards,
Hitesh