[Usability]Integration of Outlook into Gainsight. Outlook the standard tool used by Cisco.

Related products: CS Data Management & Integrations

Integration of Outlook into Gainsight. Outlook the standard tool used by Cisco. Having the ability to leverage all of the functionality Gainsight has built around email, through Outlook would be a huge win, increase in adoption and increase in user experience.
Cisco will come back to us on Email/Outlook integration use cases to prioritize.

@sai_ram  @minh_phan  we have built outlook add-in. Details can be found at SFDC and NXT .