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Update an Advanced Outreach Exclusion CSV

  • 23 May 2018
  • 1 reply
  • 26 views
seth
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  • seth
  • Gainsight Employee: ACE
  • 550 replies
Advanced Outreaches allow you upload a CSV of participants to exclude. (Screenshot: https://cl.ly/1T0Y3E1M3Y2G )



I need to add a few folks to that list. There's a delete button, but, before I click it, I want to confirm: Will I be able to upload a new CSV once the existing one is removed, even though this Advanced Outreach is already published?
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Best answer by ramya_kalisipudi 24 May 2018, 09:26

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Director of Community, Gainsight

1 reply

ramya_kalisipudi
Hi Seth,



Thanks for posting your question.



Once the AO is published, we can only delete the file but we cannot upload csv with the new entries of exclusion list. 



We will take this up as enhancement request.



Hope this clarifies your question.



Thanks,

Ramya

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