Some of our customers would like the ability to sync associated contacts with Salesforce Task sync in CTAs. Right now, Gainsight does not have the ability to do this.
The problem is, everything seems to work correctly, without the contact officially getting synced to SFDC.
Thanks for the help!
Syncing Associated Contacts to Salesforce
CS Cockpit & Playbooks
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map?
This has been implemented and associated contacts are synced to Salesforce along with other task details.
Thanks,
Nitisha