How do you remove Relationship Person if your source of truth object is salesforce contacts? We have checkboxes on salesforce contacts that indicate relationship. My question is how do other companies maintain this? My concern is having to rely on CSMs to remember to uncheck the boxes on contact when they have a contact leave.
Best answer by jean.nairon
How are you tracking when a contact leaves? You can use Sponsor Tracking to alert when a contact has updated their Linkedin with a new job. Sponsor tracking can be triggered by promotions or volunteer or education updates so it does require human intervention to ensure the update is legitimate.
if you’re tracking sponsor exits in another way, you might be able to automate things more but I most often see these processes requiring human interaction because CSMs or Linkedin are usually the first to now when a contact leaves a customer’s org.
Hope this helps!