Clearing and Reloading Data without triggering CTAs or removing visualizations

Hi.  I am a new admin wanting to clean out the data in our gainsight platform.  How do I clear and reload data while not triggering CTAs or ruining any existing visualizations?

Best answer by lila_meyer 15 June 2018, 19:35

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3 replies

Userlevel 1
Hi, can you be more specific? Which data are you trying to delete? You could temporarily disable any running rules to stop them from triggering, and then create one to remove the data you want.

Thanks for your response.  we have various daily jobs to populate objects via the s3 connector, and there are problems with duplicated data.  I want to clear the object and reload data to remove all duplicated data.  
Userlevel 7
Badge +3
Hi Aalok,

If you still need assistance, I recommend reaching out to our Support team for guidance at

This troubleshooting article also has some info on deleting data.