Can we support to redirect the Email notifications for connector jobs to salesforce
CS Other Features
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Would love an update on this and whether or not this is set to be addressed. Our default notifications are set to resolve to SFDC and it is indeed problematic that the setting does not impact notifications from Rules and Connectors.
As an SFDC customer who is logged in and working solely in SFDC, critical error messages on Rule and Connector failures should be resolving to SFDC if that is what we need.
The fact that the link resolves to the incorrect system is an impediment to our due diligence and effective followup.
For us, this is a business critical issue to easily address any errors in Rules and Connectors
Update on the above - this only applies to Connectors.
Contact GS support to have rule notifications resolve to SFDC. (thanks GS Support)