Sometimes we create rules and the actions are what we need. After the rule is running for a while, we realize there needs to be another actions before the first one. Such as write 0 to all the fields and then update them.
However, you cannot currently reorder the actions in the list. This causes a problem when you have 10 actions on a rule.
Ideally, I would be able to create the new action and then move it to the top. Even having a logic field where I could order the actions would be a benefit.
By having to remove the actions and recreate them, we introduce the opportunity for human error.
Reorder Actions in Rule List
None
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
This is top of mind for us right now as we are working on filling data for our Scorecards 2.0. There are things we are coming across we need to fix, and the resolution is as simple as rearranging the order of the actions.
In the example I came across yesterday, I cannot the action of "Write 0 to this field" at the end of the list of actions as it will overwrite all the actions above.
Thankfully, I need ended up being the movement of a Action from first position to last position, so I was OK because I could delete the Action in position #1 and re-add it as the last action in the Rule. However, it dawned on me that had I needed to move from last to first instead, I would have been sunk.
This feature is implemented and is available from quite some time now.