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Timeline Activities logged in Slack are syncing to SFDC as assigned to OAuth User

john_apple
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In testing out Post to Timeline from Sally Slack, I was able to create a new Activity and can see the Activity in Slack and Gainsight Timeline as my Slack user but when looking at the SFDC Activity History the related task is assigned to the OAuth User. We are syncing all Timeline Activity to Salesforce.



This could be confusing if someone is only looking at the SFDC Activtiy History for an account as the user that is the OAuth User would likely not be logging many Timeline Activities. It should be tied to the SFDC User that created the Timeline Activity and only the OAuth as the fallback default.


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Best answer by john_apple 9 September 2019, 19:28

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shantan_reddy
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Hi John,



This is likely an issue with the timeline sync to SFDC. Adding Nitisha.



@nitisha_rathi


sai_ram
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@john_apple sorry for the inconvenince, I've created a support ticket for better tracking purpose, will update you here once it is fixed.



Thanks for bringing this up.


john_apple
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@sai_ram_pulluri This issue is resolved. Can you mark the post as Solved?


sai_ram
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@john_apple Thanks for the udpate and its great to hear from you!



Happy Posting!


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